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Home | Reformat Labs

AI consultancy for UK businesses

About us | Reformat Labs

Who we are and how we run a project

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FAQ | Reformat Labs

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Careers | Reformat Labs

Working at Reformat Labs

All services | Reformat Labs

Workshops, consultancy, agents, software and support

AI Workshops | Reformat Labs

Practical AI training sessions for teams

Agent Deployments | Reformat Labs

AI agents that carry out agreed steps across your tools

AI Consultancy | Reformat Labs

Advice on where AI could help and what to do first

Application Development | Reformat Labs

Software built around your processes and systems

Managed Services | Reformat Labs

Support for the AI tools and applications your team uses

All industries | Reformat Labs

Examples of AI work by sector

Legal | Reformat Labs

AI for law firms

Finance | Reformat Labs

AI for accountancy and financial services firms

Healthcare | Reformat Labs

AI for healthcare providers and clinics

Retail | Reformat Labs

AI for retail and online shops

Construction | Reformat Labs

AI for construction businesses

Trade businesses | Reformat Labs

AI for trade and field service businesses

Hospitality | Reformat Labs

AI for hotels, restaurants and venues

Estate agents and property | Reformat Labs

AI for estate agents and property businesses

Dental practices | Reformat Labs

AI for dental practices

AI questions for small businesses | Reformat Labs

Short answers to common questions about AI in a small business

AI for small businesses | Reformat Labs

Tasks where AI can assist in a small business

What is generative AI? | Reformat Labs

What generative AI does and where it gets things wrong

Examples of AI in a small business | Reformat Labs

Example tasks by business function

Working out the return on AI | Reformat Labs

How to compare time recovered with the full cost

Will AI replace my employees? | Reformat Labs

How AI changes tasks and roles

How to get started with AI | Reformat Labs

One practical way to run a first trial

ChatGPT, Claude and Copilot compared | Reformat Labs

How to choose between them for your tasks

AI and business data | Reformat Labs

Questions to answer before your team uploads data

What AI costs a small business | Reformat Labs

The cost categories to budget for

AI and your existing systems | Reformat Labs

How we check what your systems allow

AI for non-technical businesses | Reformat Labs

Using AI without an in-house technical team

Is AI worth it for a small business? | Reformat Labs

How to decide with a small trial

How much to spend on AI | Reformat Labs

How to plan an AI budget by cost category

Will AI replace my business? | Reformat Labs

Questions to ask about your service, costs and customers

Using AI for client proposals | Reformat Labs

A briefing structure and checks for AI-drafted proposals

Summarising client meetings with AI | Reformat Labs

What to check in an AI meeting summary

Using AI in hiring | Reformat Labs

Where AI can help in recruitment and what needs care

Using AI for bookkeeping | Reformat Labs

Where AI can help with the books and what still needs review

AI tools for small businesses | Reformat Labs

How to choose AI tools by task

Free AI tools for small businesses | Reformat Labs

Free features, trials and paid upgrades explained

Client data and ChatGPT | Reformat Labs

What to check before uploading client information

Does ChatGPT train on my data? | Reformat Labs

How training, retention and settings differ between services

Telling clients you use AI | Reformat Labs

What affects disclosure and how to explain your use of AI

A virtual assistant or AI? | Reformat Labs

Comparing a person and AI tools by task

AI and marketing work | Reformat Labs

Which marketing tasks AI can assist with

Setting up ChatGPT with your business documents | Reformat Labs

Configuring an assistant with instructions and reference files

Getting AI to write in your brand voice | Reformat Labs

A brand voice brief, prompts and editing checks

An AI policy for a small team | Reformat Labs

A starting template for an AI policy

A 30-day AI trial plan | Reformat Labs

A week-by-week plan for a first AI trial

Am I behind on AI? | Reformat Labs

Questions to decide whether AI is worth your time now

10 IT support companies in Wales compared | Reformat Labs

IT support companies in Wales and what each publishes

Talk to us about AI | Reformat Labs

An introductory call about a task in your business

Try AI on a task from your business | Reformat Labs

An introductory call to explore an approach to one task

Enquire about an AI workshop | Reformat Labs

An AI workshop planned around the tasks your team does

AI team workshop | Reformat Labs

Practical AI training for a small business team

AI discovery workshop | Reformat Labs

A session to shortlist possible uses of AI

AI consultancy for small businesses | Reformat Labs

Advice on where AI could help and what to do first

AI strategy consultancy | Reformat Labs

A prioritised plan for using AI in your business

AI automation consultancy | Reformat Labs

Advice and builds for automating routine work

Where the time goes in a role | Reformat Labs

Find repeated work in a role and decide whether to change it

Find where your team could recover time | Reformat Labs

An introductory call about one time-consuming process

AI opportunity call | Reformat Labs

An introductory call about where AI could fit

Review an AI setup that is not working | Reformat Labs

An initial review call for an existing AI setup

AI strategy day for leadership teams | Reformat Labs

An in-person day for a leadership team to agree AI priorities

AI team rollout workshop | Reformat Labs

An in-person workshop to introduce AI tools to a team

AI for agencies workshop | Reformat Labs

An in-person workshop for marketing, creative and PR agencies

AI training: getting started with AI | Reformat Labs

An in-person introduction to AI for small business teams

Set up AI with your business material | Reformat Labs

An online workshop on configuring assistants with your own material

AI for sales teams online workshop | Reformat Labs

An online workshop on AI for sales tasks

AI governance online workshop | Reformat Labs

An online workshop to draft an AI policy and risk register for review

Reduce routine legal administration | Reformat Labs

AI for legal administration tasks

AI-assisted first-pass contract review | Reformat Labs

A first pass against agreed criteria for a lawyer to check

Client onboarding for accountancy practices | Reformat Labs

Reduce repeated work in client onboarding

AI for accountancy practices | Reformat Labs

Routine work in the busy season

Appointment reminders for clinics | Reformat Labs

Reminders, replies and rescheduling

Healthcare administration | Reformat Labs

Help with correspondence and records, with clinical review

AI customer service for retail | Reformat Labs

Routine customer questions, including out of hours

AI product descriptions | Reformat Labs

Draft product descriptions from your catalogue data

AI for construction tenders | Reformat Labs

Prepare tender drafts from approved material

Construction document management | Reformat Labs

Logging, routing and finding project documents

AI quoting for trade businesses | Reformat Labs

Draft quotes from job notes and agreed rates

AI call answering for trade businesses | Reformat Labs

Capture enquiries when you cannot answer the phone

Review replies for hospitality | Reformat Labs

Draft review replies for approval

AI booking help for hospitality | Reformat Labs

Routine booking questions and supported changes

Enquiry handling for estate agents | Reformat Labs

Respond to property enquiries and prepare follow-up

AI property listing descriptions | Reformat Labs

Draft listings from verified property details

Dental reminders and recall | Reformat Labs

Reminders, replies and waiting-list offers

AI receptionist for dental practices | Reformat Labs

Help with routine calls, with routes to staff

AI assessments | Reformat Labs

Questionnaires that give an indicative view of where AI could help

AI Content Creation Assessment | Reformat Labs

The Reformat Labs content assessment scores AI opportunity and readiness across content workload, time and cost, your brief and voice, and planning.

AI Strategy Assessment | Reformat Labs

The Reformat Labs AI strategy assessment scores AI opportunity and readiness across manual workload, time and cost, leadership, and your data and systems.

AI Customer Service Assessment | Reformat Labs

The Reformat Labs customer service assessment scores AI opportunity and readiness across enquiry workload, time and cost, written answers, and records.

AI Sales Process Assessment | Reformat Labs

The Reformat Labs sales process assessment scores AI opportunity and readiness across pipeline workload, time and cost, follow-up, and your sales record.

AI Contract Handling Assessment | Reformat Labs

The Reformat Labs contract review assessment scores AI opportunity and readiness across review workload, time and cost, standard positions, and records.

AI Quote Turnaround Assessment | Reformat Labs

The Reformat Labs quote turnaround assessment scores AI opportunity and readiness across quoting workload, time and cost, pricing method, and records.

AI Bookkeeping Assessment | Reformat Labs

The Reformat Labs bookkeeping assessment scores AI opportunity and readiness across transaction workload, time and cost, coding rules, and your systems.

AI Key Person Risk Assessment | Reformat Labs

The Reformat Labs key person risk assessment scores AI opportunity and readiness across knowledge concentration, time and cost, what is written down, and cover.

AI Credit Control Assessment | Reformat Labs

The Reformat Labs credit control assessment scores AI opportunity and readiness across collection workload, time and cost, chasing process, and records.

AI Lead Response Assessment | Reformat Labs

The Reformat Labs lead response assessment scores AI opportunity and readiness across enquiry workload, time and cost, routing, and your enquiry record.

AI Document Handling Assessment | Reformat Labs

The Reformat Labs document handling assessment scores AI opportunity and readiness across document workload, time and cost, filing rules, and your store.

AI Job Scheduling Assessment | Reformat Labs

The Reformat Labs job scheduling assessment scores AI opportunity and readiness across scheduling workload, time and cost, planning rules, and your systems.

AI CRM Management Assessment | Reformat Labs

The Reformat Labs CRM management assessment scores AI opportunity and readiness across record workload, time and cost, your data standard, and reporting.

AI Lead Generation Assessment | Reformat Labs

The Reformat Labs lead generation assessment scores AI opportunity and readiness across prospecting workload, time and cost, process, and systems.

AI consultancy for Bristol businesses | Reformat Labs

How Reformat Labs works with businesses in Bristol

Hire or automate? Bristol businesses | Reformat Labs

Questions to answer before hiring for admin work or automating it

AI consultancy for Cardiff businesses | Reformat Labs

How Reformat Labs works with businesses in Cardiff

AI training funding in Wales | Reformat Labs

Where to check current Welsh funding for AI skills

AI consultancy for Swansea businesses | Reformat Labs

How Reformat Labs works with businesses in Swansea

Your first AI project: Swansea businesses | Reformat Labs

How to choose and run a first AI project

Site map | Reformat Labs

All pages on the Reformat Labs website

Privacy policy | Reformat Labs

What personal information the website collects and how it is used

Website terms of use | Reformat Labs

The terms for using the Reformat Labs website

Cookie policy | Reformat Labs

The cookies and similar technologies the website uses