Reformat LabsBuild my agent
    AI ConsultancyFree initial review call

    Review an AI setup that is not working as expected

    Tell us what your AI tool or pilot should do and where it falls short. We will discuss likely causes, such as the tool, the process or an integration, and what we would need to investigate further.

    Cost
    Free, no obligation
    Length
    30 minutes
    Where
    Online
    With
    A Reformat Labs consultant

    Request an initial review of your AI setup

    Times shown in UK time

    Pick a day

    Pick a time (UK time)

    We confirm the time by email, with a link to the online meeting.

    Walk Away

    What you'll leave with

    The call looks at your specific setup, what it was meant to do and where it falls short.

    Likely causes

    We discuss the likely reasons your AI tools or pilots are falling short, such as the wrong tool, a missing integration or a process problem earlier in the work. Confirming a cause usually needs a closer investigation.

    An initial view of what could be kept

    Some stalled pilots are worth fixing, and others are better stopped or started again differently. We give an initial view on each one, based on what you tell us.

    Possible next steps

    Actions to consider in a suggested order, including what to do first and what can wait.

    What a fuller review would need

    If the cause is unclear, we explain what access, information and testing a fuller investigation would need, so you can decide whether it is worth doing.

    Who For

    Who this is for

    The call is for a specific situation, described below.

    This is for you if

    • You have invested in AI tools or a pilot and are not seeing the results you expected

    • Your team started using AI but use has stalled or faded

    • You are paying for AI subscriptions that are not being used

    • A specific AI workflow is not performing the way it should

    • You want a direct view on what might be wrong

    This isn't for you if

    • ×

      Your business has not started using AI yet, as this call reviews an existing setup

    • ×

      You are a large organisation looking for an enterprise-wide review

    • ×

      You need technical support for a specific tool

    • ×

      You already know the problem and need help with implementation

    Cover

    What the call covers

    The call follows a set structure, with most of the time spent on what is specific to your situation.

    1. What you've tried and what you expected

      We ask what AI tools or workflows you have put in place, what the goal was, what you have spent and how far the results are from what you expected.

    2. Likely causes

      We work through common reasons AI work stalls, such as a mismatch between tool and process, a missing integration, prompt design, training, tool choice and unclear ownership, and discuss which seem to apply.

    3. Fix, replace or stop

      For each stalled initiative, we give an initial view on whether it looks worth fixing, replacing or stopping, and explain the reasoning so you can reach your own conclusion.

    4. Next steps

      We finish with the actions to consider first.

    Quotes

    Quotes

    Faqs

    Questions about the review call

    What people ask before requesting a review.

    Is this a review or a sales call?

    It is a review of your setup. We will tell you what we think is wrong, even if the answer is that you can fix it yourself. If paid work from us would help, we will say so, and the decision is yours.

    What if the problem is the tool we chose?

    Then we will say so, explain what a better fit might look like and discuss whether switching is worth the cost and effort.

    What if we've already spent money on tools and the answer is to start again?

    If that is what we find, we will tell you. Sometimes part of the work can be kept. When it cannot, it is better to know before you spend more.

    Who should join the call from our side?

    Whoever owns the AI decision or is closest to the stalled work, such as the founder, managing director or operations lead. If someone more technical set it up, ask them to join too.

    What if we have several AI tools that aren't working well?

    Bring them all. If the picture is too complex to cover in one call, we will say so and explain what a fuller review would involve.

    Is this free?

    Yes. There is no charge and no obligation.

    What happens after the call?

    If we agreed next steps, we follow up on them. If paid work from us would help, we will say so. If not, the discussion ends there.