02 · AI Agent Deployments
AI agents that handle the work, so your team doesn't have to.
We design, build, and deploy production-grade AI agents that automate your most time-consuming workflows, integrated with your existing systems and built to compound in value over time.
We design, build, and deploy production-grade AI agents that automate your most time-consuming workflows, integrated with your existing systems and built to compound in value over time.
Overview
What AI Agent Deployments means in practice
An agent is software that reads what comes in, decides what to do with it, does it, and asks a person when it is unsure. Our Agent Deployments practice moves beyond chatbots and demos. We build multi-step, tool-using AI agents that integrate with your existing systems, handle complex decisions, and escalate to humans when they should. Everything we build is fully monitored, tested, and ownership-transferred. Platform-flexible: we select the right model for each use case, not the one we're incentivised to sell.
Book a meetingKey benefits
Production-ready from day one
Our agents are built with observability, error handling, and escalation paths from the start, not prototypes dressed as products.
Deep system integration
We connect your agents to your existing tools, APIs, and data sources, so they operate within your real environment.
Human-in-the-loop by design
Every agent has clear handoff triggers. Automation handles the routine. A named person handles the exceptions.
Powered by leading AI platforms. We're model-agnostic
Our process
How we deliver AI Agent Deployments
Use Case Definition
We work with you to identify the highest-value workflows to automate, mapping inputs, outputs, and edge cases.
Architecture & Tooling
We design the agent architecture, tool selection, memory strategy, orchestration, and integration points.
Build & Evaluate
We build the agent with comprehensive eval frameworks to measure accuracy, reliability, and latency in real conditions.
Deploy & Monitor
We deploy to production with full observability dashboards, alerting, and an agreed maintenance and improvement cadence.
What you'll achieve
Why Reformat Labs
What sets us apart
Evals-first development
We don't ship an agent until it passes a rigorous evaluation framework covering accuracy, edge cases, and failure modes. When the agent is unsure, it stops and asks a named person. When it is wrong, the sign-off step catches it before anything reaches a client, and we fix the rule that let it through.
Platform-flexible
We select the right model (Claude, GPT-4, Gemini, open-source) for each use case, based on performance, cost, and privacy, not commercial incentive.
Outcome accountability
We tie our engagement to measurable outcomes (time saved, error rates, and throughput), not just deployment milestones.
Also from Reformat Labs
Explore our other services
FAQs
Questions about AI Agent Deployments
Can't find what you're looking for? We're happy to discuss your specific situation directly.
Talk to usAn AI agent is software that uses a language model to autonomously complete tasks (reading documents, searching data, sending communications, making decisions, and taking actions) within defined boundaries and with human oversight built in. Think of it as a highly capable digital colleague that handles a specific job reliably and at scale.
Simple, single-system agents: 4 to 6 weeks. Complex agents with multiple integrations and decision logic: 8 to 16 weeks. We scope accurately upfront so you know the timeline before we start.
Agents operate within your existing security perimeter. We implement access controls, audit logging, data handling policies, and, where required, on-premise or private cloud deployment. All builds are compliant with UK GDPR and any industry-specific regulations relevant to your business.
We're platform-flexible. We select the right model for each use case, Claude (Anthropic), GPT-4 (OpenAI), Gemini, or open-source alternatives, based on accuracy, cost, latency, and privacy requirements. We have no commercial incentive to use any specific platform.
Via APIs, webhooks, and direct database connections. We've built integrations with Salesforce, HubSpot, Microsoft 365, ServiceNow, Xero, and dozens of systems built around your business. Integration complexity is scoped and priced upfront.
We offer ongoing management through our AI Managed Services practice, covering performance monitoring, model updates, and iterative improvement. Alternatively, we provide full documentation and knowledge transfer for your team to own it independently.
Build cost is fixed-fee based on scope. Running costs (model API calls and infrastructure) are transparent and optimised during the build. We model cost per task upfront so you know the economics before committing.
We use an evals-first approach: every agent is benchmarked against a comprehensive test suite before going live. In production, we implement confidence thresholds and human-in-the-loop escalation for cases where the agent is uncertain, so mistakes are caught before they have consequences.
Our work
Work we've done, and what changed
View all workReal Estate / Agent Deployments
22% more viewings handled, without adding headcount
Consumer Services / Agent Deployments
From 4-hour response times to under 90 seconds
Retail / Agent Deployments
Triple the campaign output, same team, no extra budget
Legal / Agent Deployments
First-pass contract review down from an average of 72 minutes to 11
Financial Services / Agent Deployments
Client review prep time cut by two-thirds
Healthcare / Managed Services
Zero patient-facing outages in 12 months for a four-site physio group
PropTech / Application Development
A full platform rebuild delivered in 14 weeks
Dental Practices / AI Workshops
A practical AI workshop that led to a funded implementation plan
Trades / Agent Deployments
Quotes in 20 minutes instead of half a day
Legal / AI Consultancy
A clear AI roadmap for a 25-person law firm, in six weeks
Start here
Start with one job.
Tell us which process costs your team the most time each week. We will tell you plainly whether AI can take it on, what that would involve, and whether we are the right people to build it. You will hear back within one business day.
