Reformat Labs

    02 · AI Agent Deployments

    AI agents that handle the work, so your team doesn't have to.

    We design, build, and deploy production-grade AI agents that automate your most time-consuming workflows, integrated with your existing systems and built to compound in value over time.

    Overview

    What AI Agent Deployments means in practice

    An agent is software that reads what comes in, decides what to do with it, does it, and asks a person when it is unsure. Our Agent Deployments practice moves beyond chatbots and demos. We build multi-step, tool-using AI agents that integrate with your existing systems, handle complex decisions, and escalate to humans when they should. Everything we build is fully monitored, tested, and ownership-transferred. Platform-flexible: we select the right model for each use case, not the one we're incentivised to sell.

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    Key benefits

    Production-ready from day one

    Our agents are built with observability, error handling, and escalation paths from the start, not prototypes dressed as products.

    Deep system integration

    We connect your agents to your existing tools, APIs, and data sources, so they operate within your real environment.

    Human-in-the-loop by design

    Every agent has clear handoff triggers. Automation handles the routine. A named person handles the exceptions.

    Powered by leading AI platforms. We're model-agnostic

    Anthropic
    OpenAI
    Microsoft
    Google
    Meta
    Mistral AI
    Our platform approach

    Our process

    How we deliver AI Agent Deployments

    01

    Use Case Definition

    We work with you to identify the highest-value workflows to automate, mapping inputs, outputs, and edge cases.

    02

    Architecture & Tooling

    We design the agent architecture, tool selection, memory strategy, orchestration, and integration points.

    03

    Build & Evaluate

    We build the agent with comprehensive eval frameworks to measure accuracy, reliability, and latency in real conditions.

    04

    Deploy & Monitor

    We deploy to production with full observability dashboards, alerting, and an agreed maintenance and improvement cadence.

    What you'll achieve

    Automated workflows liveProduction-grade agents handling real workloads from day one, not demos, not prototypes.
    Quantified time savingsMeasurable throughput gains, error-rate reductions, and hours reclaimed, reported from week one.
    Full observabilityDashboards, alerting, and audit logs that give you complete visibility of every agent action and decision.
    Ownership transferThe code, documentation, and operating knowledge are fully transferred so your team can own and evolve them.

    Why Reformat Labs

    What sets us apart

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    Evals-first development

    We don't ship an agent until it passes a rigorous evaluation framework covering accuracy, edge cases, and failure modes. When the agent is unsure, it stops and asks a named person. When it is wrong, the sign-off step catches it before anything reaches a client, and we fix the rule that let it through.

    Platform-flexible

    We select the right model (Claude, GPT-4, Gemini, open-source) for each use case, based on performance, cost, and privacy, not commercial incentive.

    Outcome accountability

    We tie our engagement to measurable outcomes (time saved, error rates, and throughput), not just deployment milestones.

    FAQs

    Questions about AI Agent Deployments

    Can't find what you're looking for? We're happy to discuss your specific situation directly.

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    Our work

    Work we've done, and what changed

    View all work

    Start here

    Start with one job.

    Tell us which process costs your team the most time each week. We will tell you plainly whether AI can take it on, what that would involve, and whether we are the right people to build it. You will hear back within one business day.