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AI tools can help with drafting, summarising, finding information and moving data between systems. We help you work out which of your tasks are worth trying first, what each would involve and what it would cost.
The opportunity
What AI can do in a small business
AI for a small business usually means using tools that help with repetitive, language-heavy work: drafting emails and documents, summarising long material, finding answers in your own files and moving information from one system to another. A person checks the output before it is used.
Good candidates are tasks your team repeats often and can check easily, such as quotes, scheduling messages, follow-ups and routine reports. The time these tasks take, and how often mistakes happen, tells you whether a change is worth trying.
Plenty of AI tools are available, and prices and plans change often. The practical question is which of your tasks would benefit, and whether the benefit justifies the cost and the checking involved. That is what we help you answer.
The problem
Why businesses find it hard to begin
Without a clear starting point, it is easy to do nothing or to pay for tools that the team does not use.
ChatGPT, Copilot, automation tools and custom agents are each promoted as the answer, and it is hard to tell which fits your work.
Paying for something that does not help is a fair concern. A small, measured first project limits that risk.
Running a business leaves little time to research, trial and set up new technology, so it keeps moving to next quarter.
How it works
How we work with you
- AI discovery workshop
A session with your leadership team. We look at how work moves through the business, list the tasks where AI could help, and agree which to look at first and why.
- Build your first AI tool
We take one agreed task and build a tool, automation or feature for it. The people who do the work test it on real examples before it goes into daily use, and we hand it over with documentation.
- Review and decide
We review the result with you against how the task was done before. If you decide to continue, we can provide support, team training and help planning the next piece of work.
What you get
What the discovery workshop produces
The tasks where AI could help in your business, with a rough estimate of effort and likely benefit for each.
An estimate of what each opportunity could be worth in time recovered, with the assumptions stated, and what it would cost to build and run.
The stages, people and data needed to test the first tool, and what would need to be in place before it goes into daily use.
An explanation of the options and their limits, so your team can take part in decisions about AI.
Why us
How we approach the work
We work with small and medium-sized businesses and plan each project around how your team works now.
We explain options, costs and limits in terms your team can act on, including when ordinary automation or your current process would do the job.
We start with one task so you can judge the result before deciding whether to do more.
We recommend tools based on the task, your existing systems and your data, and explain the reasons.
Common questions
Questions about AI for small businesses
Is AI relevant for a business our size?
It can be, if you have tasks that are repeated often and can be checked easily. A smaller business can often test a change quickly because fewer people need to agree it. If none of your tasks fits, keeping your current process may be the better choice.
We've tried AI tools before and they didn't stick. Why would this be different?
AI projects often stall because the task was a poor fit or nobody measured the result. We start by looking at which of your processes suit AI, choose a tool for the task, and compare the result with how the work was done before.
Do we need to hire anyone new or change our tech stack?
Not necessarily. We work with the systems you already have where they allow it. Sometimes adding an AI step to an existing tool is enough. Where a change is needed, we explain why before you decide.
How much does it cost?
It depends on the scope, the systems involved and what you want to achieve. We scope each piece of work individually. Tell us what you have in mind and we will explain the costs once we understand it.
What industries do you work with?
We work with businesses in a range of sectors. The tasks differ by sector, but drafting, summarising, finding information and moving data come up in most of them. Our case studies show examples of the work.
Talk to us
Want help applying this to your business?
Bring the task that takes your team the most time. We reply within one working day.