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AI for dental practices and dental groups
We help single-site practices and dental groups reduce administration around appointments, recalls and patient messages, with practice staff in charge of what is sent to patients.
Where the time goes
Tasks AI can take on in dental practices
- 01Missed appointments, known as DNAs (did not attend), leave gaps in the appointment book
- 02Patient queries, reminders and recalls add up to a large volume of admin
- 03Recall programmes for hygiene, check-ups and treatment completion are hard to keep up with
- 04NHS reporting and compliance paperwork takes practice manager time each month
- 05New patients fill in the same details on several forms
Possible uses
Tasks AI can take on in dental practices
Tasks we can test with your team. The first tab shows a workflow from a related client project.
Appointment management and reminders
Reminder messages and self-service rescheduling aimed at reducing missed appointments and filling gaps.
- Write the prompt togetherFor a task from your own workExercise
- Generate a first draftUsing the approved toolModel
- Mark what needs checkingFacts, figures and toneReview
- Check against the sourceBefore anything is usedReview
Patient communication automation
AI agents that answer questions about appointments, treatment prices, opening hours and referrals, including outside practice hours, with clinical questions passed to the practice.
Recall programme management
Recall lists for check-ups, hygiene appointments and treatment completion, with messages tracked and followed up.
Admin reduction tools
Online patient registration, medical history and consent forms completed before arrival, so less paperwork happens at the surgery.
NHS reporting assistance
Tools that help compile, format and check NHS activity reports and units of dental activity (UDA) tracking, for the practice manager to review.
Overview
How we work in dental practices
Dental practices combine clinical work, regulatory oversight and, for groups, the demands of running several sites. We work with practice owners, group leaders and operations directors on appointment management, patient communication, recalls and reporting. Our work covers administrative tasks. Clinical records and treatment decisions stay with the clinical team, and any tool that uses patient data is set up with the practice's own checks.
Depending on the practice and the work, dental practices can be subject to CQC regulation, GDC standards, NHS contract terms and UK GDPR. Different practices, systems and activities have different obligations, so we identify the rules that apply to the work with you and agree the safeguards, consent handling and staff checks before anything goes live.
What changes
- 01
Fewer missed appointments, tracked against your current DNA rate
- 02
Less admin for practice managers and reception teams
- 03
Recalls sent on time and followed up
- 04
Answers to routine patient questions outside practice hours
How we help
Services for dental practices
For teams starting with AIAI WorkshopsPractical sessions where your team uses AI on its own tasks and learns what needs checking.
For tools your team already relies onManaged ServicesSupport, monitoring and improvement for the AI tools and applications your team relies on, with a monthly review.
For software built around your processApplication DevelopmentSoftware designed and built around your processes, users and existing systems, then tested with the people who will use it.
For tasks your team repeats every dayAgent DeploymentsAI agents that carry out agreed steps across your tools, with a named person approving their work.Talk to us
How does the work run in your business?
Bring one task your practice team repeats, such as recalls or reminders. We will tell you which steps AI can take on and who checks them.