Flotek Group is a managed service provider with its head office at Bocam Park, Pencoed, Bridgend, and Welsh offices in Cardiff, Swansea and St Asaph. It offers managed IT support seven days a week, cyber security, Microsoft 365 and Azure, and hosted VoIP and Teams telephony to organisations of 20 to 500 people. It was incorporated in 2022.
Head office
Pencoed, Bridgend
Accreditations
Not verified
Coverage
Bridgend, Cardiff, Swansea and St Asaph, plus regional offices in England
Key services
Managed IT support seven days a week, cyber security, Microsoft 365 and Azure, hosted VoIP and Teams telephony, business mobile, connectivity, managed print.
Consider if you want
IT, security and telecoms from one provider with offices in South and North Wales, for an organisation of 20 to 500 people.
Techsol Group Limited has the earliest incorporation date here, 24 October 1996, and its registered office is at The Maltings, East Tyndall Street, Cardiff. It has offices in St Austell, Coventry and Tewkesbury. It was registered as Alisura Limited until 2010 and as Micross Group Limited until 2016. It names construction, distribution, manufacturing, retail, charities and commercial property among the sectors it serves. Services span managed IT support, private cloud hosting, connectivity, cyber security with managed detection and response, Microsoft 365, Azure and Copilot, and Power Platform, Dynamics 365 and Sage applications.
Head office
Cardiff (registered office)
Accreditations
Not verified
Coverage
Cardiff, with offices in St Austell, Coventry and Tewkesbury, and UK-wide
Key services
Managed IT support, infrastructure and private cloud hosting, business connectivity, cyber security and managed detection and response, Microsoft 365, Azure and Copilot, Power Platform, Dynamics 365, Sage.
Consider if you want
Sage or Dynamics 365 business applications alongside IT support, from a provider registered in Cardiff, in construction, distribution or manufacturing.
Custom Computer Services Wales Ltd (CCSW) was incorporated on 7 May 1997 and works from Priory House, Ocean Way, Cardiff, serving businesses in Cardiff and South Wales. Its website describes a fully managed package with unlimited remote support, proactive monitoring, patch management, endpoint protection, backup monitoring, Microsoft 365 administration and monthly reporting, plus a co-managed option for firms with in-house IT. It bills a fixed monthly fee based on the number of users or devices supported.
Accreditations
Not verified
Coverage
Cardiff, Newport, Swansea, Bridgend, Caerphilly, Barry, Penarth and the Vale of Glamorgan, with on-site engineers across South Wales
Key services
Fully managed and co-managed IT support, cyber security and compliance, Microsoft 365 and cloud, network and infrastructure, disaster recovery planning.
Consider if you want
A fixed monthly per-user or per-device fee from a Cardiff provider, with on-site engineers across South Wales.
Pricing
Not published as a rate. Billed per user or device as a fixed monthly fee.
Pro-Networks was incorporated in 2002 and operates from Network House, Sandycroft, Deeside, in Flintshire. It provides first to third line helpdesk, co-managed IT, managed cloud, Microsoft 365, 24/7 emergency support, backup and disaster recovery, connectivity and VoIP, with cyber security from its Business Armour team. It publishes monthly response figures on its website and describes its support as contract-free.
Head office
Sandycroft, Deeside, Flintshire
Accreditations
Not verified
Coverage
North Wales, Wrexham, Chester, Cheshire, Wirral, Warrington and the North West, with UK-wide remote support
Key services
IT helpdesk (first to third line), co-managed IT, managed cloud, network monitoring, Microsoft 365, 24/7 emergency support, backup and disaster recovery, connectivity, cyber security, VoIP.
Consider if you want
A North Wales or Cheshire provider that publishes monthly response figures and describes its support as contract-free.
Pricing
Not published. Described as contract-free.
ITCS (UK) Ltd has its head office at Number One, Waterton Park, Bridgend, with offices in London, Dorchester and Warwickshire. Incorporated on 6 October 2004, it provides business IT support with 24/7/365 cover, cyber security, telecoms and broadband, network solutions, software and web design, and marketing. It names education, legal, local government, healthcare and manufacturing among its sectors.
Head office
Waterton, Bridgend
Accreditations
Not verified
Coverage
Bridgend head office with offices in London, Dorchester and Warwickshire, and UK-wide
Key services
Business IT support with 24/7/365 cover, cyber security, telecoms and broadband, network solutions, software and web design, marketing.
Consider if you want
A Bridgend provider that names your sector, such as education, legal, local government, healthcare or manufacturing, among those it serves.
SA1 Solutions was incorporated in 2005 and works from Systems House, Garngoch Industrial Estate, Gorseinon, Swansea. It says it runs a purpose-built in-house data centre and Network Operations Centre, monitored 24/7/365. Services cover fully managed IT, network and server management, Microsoft 365 tenant migrations, SharePoint and intranet builds, cloud, layered security and telecoms. It sells support in several forms, from ad hoc hourly to fully managed.
Head office
Gorseinon, Swansea
Accreditations
Not verified
Coverage
Swansea and South Wales, with clients across the UK
Key services
Fully managed IT, network and server management, Microsoft 365 migration and tenant management, SharePoint and intranet, cloud, layered security, telecoms.
Consider if you want
A Swansea-area provider with its own data centre and a choice of ad hoc, pre-paid or fully managed plans.
Pricing
Not published as a rate. Ad hoc hourly, pre-paid hours, fully managed, server-only and Microsoft 365-only plans listed.
Excellence IT is based at De Clare Court, Caerphilly, and was incorporated on 5 October 2007. It describes moving from break-fix work to managed and co-managed IT support. Its services include 24/7 cyber security, Cyber Essentials certification for clients, security training, penetration testing, 3CX telephony and business continuity. It serves Cardiff, Caerphilly, Swansea, Newport and Bristol.
Accreditations
Not verified
Coverage
Cardiff, Caerphilly, Swansea, Newport, South Wales and Bristol
Key services
IT support and co-managed IT support, 24/7 cyber security, Cyber Essentials certification, security training, penetration testing, vulnerability management, 3CX VoIP, business continuity, cloud.
Consider if you want
Managed or co-managed support with security services such as penetration testing, for SMEs in professional services, manufacturing, charities, transport or financial services near Cardiff.
Tech Wales trades as Tech-Wales Ltd from Seaway Parade, Baglan, Neath Port Talbot, and was incorporated on 21 February 2012. It provides managed IT support on monthly contracts with an agreed service level agreement, Microsoft 365 migration, Power Platform and Power Apps, Azure, cyber security, backup and data recovery, business broadband and fibre, telecoms and software development. It works Monday to Friday, 08:30 to 17:30, and names Swansea, Cardiff, Newport, Bridgend, Neath, Port Talbot, Llanelli and Carmarthen as its South Wales coverage, plus Bristol and Birmingham.
Head office
Baglan, Neath Port Talbot
Accreditations
Not verified
Coverage
Swansea, Cardiff, Newport, Bridgend, Neath, Port Talbot, Llanelli and Carmarthen, plus Bristol and Birmingham
Key services
Managed IT support with SLA contracts, Microsoft 365 migration, Power Platform and Power Apps, Azure, cyber security, backup and data recovery, broadband and fibre, telecoms, software development.
Consider if you want
Microsoft Power Platform work and custom software from the same provider as your support, between Swansea and Cardiff.
Remson IT Ltd is a Cardiff company incorporated on 18 December 2020 and based at 14 Museum Place. It states that its work follows ITIL principles. Its main product is CyberCare+, a managed support service combining break-fix helpdesk, user management, policy management, Microsoft Secure Score improvement and Cyber Essentials assessments, with Microsoft 365 and Azure licensing, migration and training, vulnerability assessment and phishing simulation alongside. It says independent Cyber Essentials Plus assessments are delivered with partner Astrix, and incident response with Kocho.
Accreditations
Not published (certificate widgets shown without readable detail)
Coverage
Wales based, serving SMEs in South Wales
Key services
CyberCare+ managed support and security, IT helpdesk, Microsoft 365 and Azure licensing, migration and management, Microsoft 365 training, Cyber Essentials guidance, vulnerability assessment, phishing simulation, secure web hosting.
Consider if you want
Support and security bundled in one service from a Cardiff provider.
Team Metalogic Limited was incorporated on 7 June 2005 and works from Caerphilly Business Park, supporting SMEs in Cardiff, Newport, Swansea, Bristol and across the UK. It publishes response targets: critical remote issues within one business hour, non-critical within four hours, critical on-site within one business day and non-critical on-site within five business days, with 24/7/365 monitoring.
Accreditations
Not verified
Coverage
Cardiff, Newport, Swansea and Bristol, with SMEs across the UK
Key services
Managed IT, cyber security, cloud computing, governance, risk and compliance, networks and infrastructure, telecoms and connectivity.
Consider if you want
Response targets published on the provider's own website before you sign.
Details reviewed by Reformat Labs in September 2026. Reformat Labs has no client or partner relationship with any company listed.
