Practical AI adoption for growing businesses
From first AI workshop to full deployment - we're with you every step of the way
We're trusted by
The Challenge
Most businesses don't have an AI problem. They have a clarity problem.
Something we see from almost every business we work with.
Too much noise
The artificial intelligence landscape is crowded with hype, vendor promises, and conflicting advice. It is hard to know what is genuinely useful for your business and what is a costly distraction.
No clear starting point
Even organisations that recognise the opportunity struggle to identify the right first step - and to commit budget with real confidence in the outcome it will produce.
Scarce internal resource
Most small and medium-sized businesses do not have a dedicated artificial intelligence team. Building that capability from scratch takes time that most businesses simply cannot afford.
What We Do
Whether you need a clear artificial intelligence roadmap, hands-on delivery, or an expert team to run what you have built - we have the capability to match every stage of your journey.
Explore all servicesAI Workshops
Structured, hands-on sessions that give your leadership and frontline teams the understanding and confidence to make good decisions about artificial intelligence.
AI confidence by team
Agent Deployments
Production-grade AI agents integrated into your workflows - automating complex, multi-step processes and delivering measurable operational results from day one.
Tasks handled autonomously
of repetitive workflow steps handled without human input after deployment
AI Consultancy
Strategic clarity on where artificial intelligence can add real value in your business - and a fully costed roadmap for getting there.
Six-week path to clarity
Application Development
Senior engineering talent delivering production-ready software - from design and architecture through to launch and post-live iteration.
Production in 14 weeks
Managed Services
Proactive ownership of your software and artificial intelligence environment - so your team can focus on growing the business, not firefighting systems.
12-month uptime
Industries
We don't just know AI.
We know your industry.
We arrive with context, not just capability. Across every industry we serve, we bring deep domain knowledge so your team never has to explain the basics.
Legal
AI is transforming legal work - but only for firms that deploy it thoughtfully. We help law firms and in-house legal teams use AI to cut costs and reclaim time for high-value work, without compromising professional obligations.
Finance
We help financial services organisations adopt AI and build reliable software under the scrutiny of FCA regulation - always vendor-agnostic, always focused on what will genuinely move the needle.
Healthcare
We partner with healthcare providers, NHS-contracted services, and health technology businesses to apply AI where it reduces burden - on clinical staff, admin teams, and patients - without introducing risk.
Retail
Retail moves fast. AI helps you keep pace - cutting the cost of customer support, accelerating content production, and personalising customer experiences without expanding headcount.
The Reformat Way
Our blueprint for structured, scalable delivery
Every engagement is underpinned by The Reformat Way - our delivery methodology built on exceptional people, repeatable processes, and modern tooling.
How we workDiscover
We start by understanding your business, your challenges, and your goals before a single line of code is written.
Design
We architect the right solution - balancing speed, scalability, and long-term maintainability from day one.
Deliver
Our teams execute with precision, embedding quality and communication throughout every sprint.
Evolve
We stay with you post-launch - monitoring, iterating, and growing the product alongside your business.
Our work
See what we've built for businesses like yours
View all workReal Estate / Agent Deployments
22% more viewings handled at Countrywide - without extra staff
Consumer / Agent Deployments
From 4.5-hour response times to 90 seconds at SolarDirect
Retail / Agent Deployments
3x more campaigns shipped at Bloobloom - same team, same budget
Legal / Agent Deployments
First-pass contract review in 11 minutes at Allbright Law
Financial Services / Agent Deployments
Cutting adviser prep time by two-thirds at White Rock Wealth
Healthcare / Managed Services
24/7 managed operations for a network of NHS-contracted clinics
Real Estate / Application Development
Rebuilding a property listing and AI-assisted valuation platform
Dental Practices / AI Workshops
AI literacy programme across a group of 40+ dental practices
Trades / Agent Deployments
Automated job scheduling and quoting for a national trades business
Legal / AI Consultancy
Mapping the AI opportunity across a 200-person law firm
Reformat Labs in numbers
Trusted by leaders,
proven in production
YTD people retention rate
Average client NPS
Average length of client relationship
Longest client relationship
Why Reformat Labs
How we're different
AI-first, not AI-hype
We cut through the noise and focus on AI that delivers measurable business value - not demos that gather dust.
Full lifecycle coverage
From strategy and architecture through to deployment and ongoing support, we stay with you at every stage.
Outcome-driven delivery
We measure success by the impact we create for your business, not by hours logged or tickets closed.
Start the conversation
Interested in our services? Get in touch.
Speak with one of our advisers today - no jargon, no obligation. We'll be direct about whether we're the right fit.