Five practices.
One trusted partner.
What we do
Specialist AI capability at every stage of your journey - from first workshop to full deployment, with one team beside you throughout.
Our capabilities
Specialist practices working together
Every service is built to work alongside the others - giving you one partner across every stage of your AI journey.
AI Workshops
Build AI capability across your organisation before you buy a single tool.
Bespoke workshops that turn curiosity into confidence - designed around your industry, your teams, and the specific decisions you're facing right now.
- Tailored to your contextEvery workshop is purpose-built for your industry, team, and strategic priorities - no off-the-shelf slide decks.
- Technical and strategic tracksWe run workshops for engineers (prompt engineering, fine-tuning, evals) and leadership (AI strategy, risk, ROI).
- Immediately actionableParticipants leave with tools, frameworks, and a personal action plan - not just a better understanding of AI theory.
AI Agent Deployments
AI agents that handle the work, so your team doesn't have to.
We design, build, and deploy production-grade AI agents that automate your most time-consuming workflows - integrated with your existing systems and built to compound in value over time.
- Production-ready from day oneOur agents are built with observability, error handling, and escalation paths from the start - not prototypes dressed as products.
- Deep system integrationWe connect your agents to your existing tools, APIs, and data sources - so they operate within your real environment.
- Human-in-the-loop by designEvery agent has clear handoff triggers. Automation handles the routine; humans handle the exceptions.
AI Consultancy
Turn AI potential into a measurable business advantage.
We give your leadership team the clarity to act confidently on AI - from opportunity mapping through to a fully costed roadmap, built on real delivery experience, not theory.
- Opportunity mappingWe identify where AI can create the most meaningful impact across your operations, products, and customer experiences.
- Roadmap & governanceYou leave with a phased, costed roadmap and the governance framework to deliver it without risk.
- Vendor-agnosticWe have no commercial allegiances to any platform - our recommendations are driven entirely by your requirements.
Application Development
Software built for the problem, not the process.
We design and build high-quality, AI-native applications from architecture through to handover - embedded in your team, focused on your users, and built to the standard your business deserves.
- Full-stack capabilityFrontend, backend, cloud infrastructure, data pipelines - we cover the full technical surface of modern AI-native applications.
- Agile, not chaoticOur delivery cadence is structured and transparent. You always know what's happening, what's coming next, and why.
- Code you ownEverything we build is fully documented, tested, and transferred to your team - no dependency on us to keep it running.
AI Managed Services
Your AI environment, expertly managed - so your team can focus on using it.
We take ongoing ownership of your AI tools, spend, and governance - so you get the benefits of enterprise-grade AI management without the overhead of building it in-house.
- Spend visibility and controlWe track every pound spent on AI tools and models, flag anomalies, and optimise your cost-per-outcome across your environment.
- Governance and policyWe implement acceptable-use policies, data handling controls, and approval workflows so your AI environment stays within your risk parameters.
- User adoption and trainingWe support your team with onboarding, prompt library management, and ongoing training - so adoption is real, not nominal.
The Reformat Way
Our blueprint for structured,
scalable delivery
Every engagement follows The Reformat Way - a four-phase methodology built on exceptional people, repeatable processes, and modern tooling.
How we workDiscover
We start by understanding your business, your challenges, and your goals before a single line of code is written.
Design
We architect the right solution - balancing speed, scalability, and long-term maintainability from day one.
Deliver
Our teams execute with precision, embedding quality and communication throughout every sprint.
Evolve
We stay with you post-launch - monitoring, iterating, and growing the product alongside your business.
Discover
We start by understanding your business, your challenges, and your goals before a single line of code is written.
Design
We architect the right solution - balancing speed, scalability, and long-term maintainability from day one.
Deliver
Our teams execute with precision, embedding quality and communication throughout every sprint.
Evolve
We stay with you post-launch - monitoring, iterating, and growing the product alongside your business.
Why Reformat Labs
How we're different
AI built around your outcomes
We cut through the noise and focus on AI that delivers measurable business value, built into your operations from day one.
Full lifecycle coverage
From strategy and architecture through to deployment and ongoing support, we stay with you at every stage.
Outcome-driven delivery
We measure success by the impact we create for your business.
Our work
See what we've built for businesses like yours
View all workReal Estate / Agent Deployments
22% more viewings handled - without adding headcount
Consumer Services / Agent Deployments
From 4-hour response times to under 90 seconds
Retail / Agent Deployments
Triple the campaign output - same team, no extra budget
Legal / Agent Deployments
First-pass contract review down from 90 minutes to 11
Financial Services / Agent Deployments
Client review prep time cut by two-thirds
Healthcare / Managed Services
Zero patient-facing outages in 12 months for a four-site physio group
PropTech / Application Development
A full platform rebuild delivered in 14 weeks
Dental Practices / AI Workshops
A practical AI workshop that led to a funded implementation plan
Trades / Agent Deployments
Quotes in 20 minutes instead of half a day
Legal / AI Consultancy
A clear AI roadmap for a 25-person law firm - in six weeks
Start the conversation
Interested in our services?
Get in touch.
Speak with one of our advisers today - no jargon, no obligation. We'll be direct about whether we're the right fit.