AI literacy programme across a group of 40+ dental practices
AI Workshops — Dental Practices
AI Workshops
Dental Practices
Snapshot
About this engagement
A dental group operating more than 40 practices wanted to build genuine AI understanding across their workforce before making any tooling investment. With staff profiles ranging from highly technical to purely clinical, the programme needed to be accessible, relevant, and immediately practical for every participant.
Challenge
What we were asked to solve
A dental group CEO wanted to build genuine AI understanding across clinical and administrative teams before committing to any tooling investment - and needed a programme that would work across staff with varying technical confidence.
Solution
How we approached it
We designed and delivered a tailored three-day AI literacy programme, covering practical AI use cases for practice management, patient communication, and clinical documentation. Sessions were adapted for both clinical and non-clinical audiences.
120 staff trained across 8 workshops, with a 4.8/5 satisfaction score. The group subsequently commissioned a full AI strategy engagement to prioritise tooling investments.
Results
The numbers that tell the story
Why us?
Why clients choose Reformat Labs
SME-focused by design
Our practice is built around the realities of growing businesses, not enterprise budgets. Every framework and engagement is calibrated to what works at your scale.
Vendor-agnostic, always
No reseller agreements, no preferred vendors, no margin incentives. Our only interest is finding the right solution for your specific situation.
Outcome-led, not hour-led
We scope work tightly, avoid unnecessary complexity, and stay focused on what will genuinely move the needle - not what looks impressive in a report.
End-to-end capability
From first AI workshop to production deployment to ongoing managed operations, we cover the full journey without you needing to assemble a patchwork of specialists.
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