Reformat Labs

    Your AI Tools Aren't Getting You Results. Let's Find Out Why.

    Free AI Audit Call

    A focused 30-minute diagnostic call for businesses that have invested in AI and aren't seeing the return. We identify exactly what's wrong - tool, process, integration, or something else - and tell you what to do about it. No pitch, no reassurance. Just a straight answer.

    What you'll walk away with.

    Stalled AI investments tend to attract vague advice - "give it more time", "try different prompts", "the team needs more training." This call is designed to cut through that and give you a specific answer.

    A diagnosis of what's actually wrong

    We'll identify the specific reasons your AI tools or pilots aren't delivering - whether that's the wrong tool, poor integration, a process problem upstream, or something else entirely. Named, not vague.

    A clear view of what's salvageable

    Some stalled AI pilots are worth rescuing. Others should be stopped and started again differently. We'll tell you which category each of yours falls into, and what fixing or replacing it would look like.

    A prioritised set of next steps

    Not a to-do list - a prioritised set of actions ranked by impact and effort, with a clear recommendation on what to do first and what to defer.

    A written audit summary

    Within 24 hours you'll receive a written summary of the call: the diagnosis, the recommendations, and the prioritised next steps. Yours to act on independently if you choose.

    Who this is for.

    The audit call is for a specific situation. It's worth being honest about whether that's yours.

    This is for you if

    You've invested in AI tools or a pilot and aren't seeing meaningful returns
    Your team started using AI but adoption has stalled or faded
    You're paying for AI subscriptions that nobody is really using
    A specific AI workflow isn't performing the way it should
    You want a straight answer on what's wrong - not reassurance

    This isn't for you if

    Businesses that haven't started using AI yet - this is diagnostic, not introductory
    Enterprises or businesses with more than 50 people
    Anyone looking for a tech support session for a specific tool
    Businesses that already know the problem and just need implementation help

    What we'll cover.

    The call follows a tight diagnostic structure. We've run enough of these to move through the common failure modes quickly and spend the most time on what's specific to your situation.

    01

    What you've tried and what you expected

    8 mins

    We start by understanding what AI tools or workflows you've implemented, what the goal was, what you've spent, and how far off the expected results you are. This gives us the baseline for the rest of the call.

    02

    Root cause analysis

    12 mins

    We work through the most common failure modes - tool-process mismatch, missing integration, poor prompt design, inadequate training, wrong tool choice, unclear ownership - and narrow down which ones apply to your situation. We've seen most of these before and can move through them quickly.

    03

    Salvage vs restart decision

    7 mins

    For each stalled initiative, we give you a clear verdict: worth fixing, worth replacing, or worth stopping altogether. We explain the reasoning so you can make the call yourself if you prefer a different conclusion.

    04

    Prioritised next steps

    3 mins

    We close with a ranked list of what to do first. You leave with a specific action - not a general steer.

    Who you'll be talking to.

    AI audit calls are run by a senior consultant from the Reformat Labs team. Someone who has seen these failure modes before - not someone reading from a problem-qualification script.

    Our consultants have collectively worked through AI implementations across legal, finance, healthcare, property, marketing, and professional services - and they've seen most of the things that go wrong. The diagnosis moves quickly because the failure modes repeat: wrong tool for the workflow, poor integration with existing systems, no clear ownership, insufficient test data, or an upstream process problem the AI can't compensate for.

    You'll be matched with a consultant whose background is closest to your sector. The person on the audit call is the same person who would lead any follow-on engagement.

    From other owners we've spoken with.

    A stalled AI investment is more common than most people admit. Here's what owners in a similar position said after their audit call.

    "We'd been paying for three different AI tools for six months. The call took twenty minutes to identify that two of them were solving the same problem and neither was integrated properly into our CRM. Cancelled both, fixed the third, and it started working that week."

    MD, 18-person accountancy practice

    "I knew something was wrong but I kept being told it just needed more time. The audit call was the first honest conversation I'd had about it. The problem was the process upstream - the AI was fine, we were feeding it junk."

    Founder, 12-person legal services firm

    "We'd built a whole content workflow around an AI tool that turned out to be the wrong fit for what we actually needed. The call saved us another six months of trying to make it work."

    Operations Director, 24-person marketing agency

    "Nobody wants to admit the AI pilot they championed isn't working. This call made it easier to have that conversation internally because we had an external view on what went wrong and what to do instead."

    CEO, 31-person property management company

    Quotes are paraphrased from conversations with anonymised clients and call participants.

    FAQs.

    Common questions before booking - answered plainly.

    Book your free audit call

    Find out why your AI isn't working

    No commitment. Response within one business day.