Give your fee-earners 5 hours back every week.
Legal sector AI
Non-billable work is the hidden cost in every law firm. AI doesn't replace fee-earners - it removes the administrative drag that stops them doing the work they are actually paid for.
The problem
Reduce non-billable hours - the biggest lever in legal profitability
Quick answer
Reducing non-billable hours in a UK law firm means automating the administrative tasks that consume fee-earner time without generating revenue - routine correspondence, case management updates, file summarisation, and document processing. Law firms using AI for these tasks typically recover 4 to 6 billable hours per fee-earner per week.
In most law firms, fee-earners spend 30 to 40 percent of their working week on tasks that do not appear on a client invoice. Status updates, chasing documents, formatting letters, filling in forms, updating case management systems - the list is long, and it grows longer as headcount stays flat.
AI for law firms targets this category of work specifically. The goal is not to replace lawyers - it is to remove the administrative drag that stops them practising law.
Where time goes
The tasks eating your fee-earners' time
The highest-value automation targets are almost always the same across legal practices:
Routine correspondence
Drafting client update letters, chaser emails, and standard-form communications that follow predictable patterns but still require individual attention.
File and document summarisation
Condensing lengthy documents, contracts, or case bundles into actionable summaries - saving hours per matter on anything document-heavy.
Attendance notes
Structuring notes from client calls and meetings into formatted records in your case management system, with minimal fee-earner input.
Form filling and data entry
Completing standard forms, updating CMS records, and populating templates from existing information - repetitive work that AI handles faster and more accurately.
How we help
Working with Reformat Labs
We work with UK law firms at every stage of AI adoption - from identifying the right tasks to automate, through to building and maintaining the tools that do it.
Run an AI workshop for your law firm
Half a day to map which tasks consume fee-earner time, prioritise automation targets, and build a business case.
Deploy a legal admin AI agent
Custom-built AI tools for specific workflows - drafting correspondence, updating systems, summarising files.
Get strategic AI consultancy for your firm
A longer advisory relationship for firms planning meaningful AI transformation across practice areas.
See our full approach to AI for law firms and what we typically see in legal sector AI projects.
Common questions
Questions about AI and legal admin
Get in touch